Privacy Policy
Last updated: September 29, 2026
This Privacy Policy explains how ThriveMed LLC ("ThriveMed," "we," "us," or "our") collects, uses, and protects information when you visit go.thrivemed.us or thrivemed.us, register for our events, fill out our forms, or communicate with us by phone, email, or text message.
Information we collect
- Information you give us: your name, email address, mobile phone number, and any details you choose to share in a form, registration, or message.
- Event and service information: webinar registrations, appointment bookings, purchases, and your communication preferences.
- Technical information: basic device and usage data collected automatically, such as IP address, browser type, pages visited, and cookies.
How we use your information
- To register you for webinars and events and send you access links, reminders, and replays.
- To schedule, confirm, and follow up on consultations and appointments.
- To respond to your questions and provide customer support.
- To send marketing emails or text messages, only when you have opted in to receive them.
- To operate, secure, and improve our website and services, and to comply with legal obligations.
Text messaging (SMS) and mobile information
If you provide your mobile number and check the consent box on one of our forms, you agree to receive text messages from ThriveMed at that number. Depending on what you choose, these may include event registration confirmations and reminders, appointment and account notifications, customer care replies, and occasional promotional messages about our events and offers.
- Message frequency varies. Message and data rates may apply.
- Reply STOP at any time to opt out. Reply HELP for help, or contact us at [email protected] or (480) 203-3246.
- Consent to receive text messages is not a condition of any purchase or service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Information may be shared only with subcontractors that help us deliver our messaging services (such as our SMS platform provider), and never for their own marketing.
How we share information
We do not sell your personal information. We share information only with service providers that help us run our business (for example, our CRM and messaging platform, video webinar platform, email delivery, and payment processing), when you ask us to, or when required by law. These providers may use your information only to perform services for us. Mobile phone numbers and SMS consent are never shared as described in the text messaging section above.
Cookies
We use cookies and similar technologies to keep our site working, remember your preferences, and understand how visitors use our pages. You can control cookies through your browser settings.
Data security and retention
We use reasonable administrative, technical, and physical safeguards to protect your information. We keep information only as long as needed for the purposes described here or as required by law.
Your choices
- Unsubscribe from emails with the link at the bottom of any marketing email.
- Opt out of text messages by replying STOP.
- Ask to access, correct, or delete your information by emailing [email protected].
Health information
Our website, forms, and webinars are educational and are not intended to collect medical records. Please don't send sensitive health information through website forms or text messages. Content we share is not a substitute for medical advice, diagnosis, or treatment.
Children's privacy
Our services are not directed to children under 18, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it was last changed.
Contact us
ThriveMed LLC
2724 E Preston St, Mesa, AZ 85213
(480) 203-3246
[email protected]